Success Stories

Introduction

Since its founding in 1974, the International Society for Trainers and Developers (ISTD) has been shaping the future of professional learning by designing and delivering impactful training programs across the globe. Over the decades, ISTD has built a reputation for quality, innovation, and results; empowering organizations and individuals to achieve their goals through education and skills development.

In 2012, ISTD extended this legacy to the Arabian region, where it quickly became a trusted partner for both public and private institutions. From Bahrain and Jordan to Saudi Arabia, Kuwait, Lebanon, Oman, Syria, and Qatar, ISTD programs have reached banks, government entities, training institutes, universities, and enterprises; helping professionals and organizations thrive in competitive markets.

Each project reflects ISTD’s hallmark approach: Instructor-Led Training (ILT) designed with precision, delivered to international standards, and backed by ISTD Certificates of Achievement. Programs range from focused 20-hour courses to comprehensive 100–120 hour curricula, each aligned with ISTD’s proven Training Methodology.

Our impact spans multiple areas:

Train the Trainer initiatives for educators, officers, and managers.
Leadership and human resources development for rising professionals.
Banking, customer service, and business management programs for institutions.
Entrepreneurship training for startups and innovators.
Technical, sales, and soft skills training for employees at all levels.

Through these initiatives, ISTD has consistently turned training into transformation. Each success story represents more than a program delivered; it is a journey of growth, recognition, and real-world impact.

Learning Solutions Categories

Over the years, ISTD has developed one of the most comprehensive learning portfolios in the region. With 13 categories covering over 100 courses of 20 hours each, plus 10 complete curricula of 100–120 hours, ISTD is recognized for depth, diversity, and measurable results.

Delivered across seven countries, these programs have earned the trust of:

Government and non-governmental organizations.
Training institutions and universities.
Corporates and business enterprises.

Each category blends structured ILT delivery with personalized coaching, ensuring knowledge is applied effectively in real-world settings.

A Snapshot of Our Success Stories

Employability

Highlights: Effective Communication, Emotional Intelligence, Time Management.
Impact: Improved collaboration, productivity, and team morale.

Customer Service

Highlights: Excellence in Customer Interaction, Handling Difficult Customers.
Impact: Raised service standards in banks, telecoms, and government entities.

The Sales Profession

Highlights: Strategic Selling, High-Performance Sales Teams.
Impact: Supported sales leaders in exceeding targets and driving revenue growth.

Business Management

Highlights: Effective Management, Growth & Innovation.
Impact: Helped managers strengthen decision-making and organizational performance.

Entrepreneurship Program

Highlights: Start-up Essentials, Scaling & Sustaining Business.
Impact: Enabled entrepreneurs to launch ventures and attract investment.

Educational Development

Highlights: Designing Learning Programs, Educational Innovation.
Impact: Helped universities modernize curricula and integrate new teaching practices.

Trainers & Teachers (TOT)

Highlights: Training Delivery, Curriculum Design.
Impact: Built the credibility and skills of professional trainers across the region.

Leadership

Highlights: Transformational Leadership, Strategic Decision-Making.
Impact: Strengthened leadership pipelines across sectors.

Financial Programs

Highlights: Financial Management for Branch Managers, Strategic Budgeting.
Impact: Improved branch performance and sustainable financial decisions.

Resources Development

Highlights: Office Administration, HRBP Leadership.
Impact: Empowered HR and admin staff to become strategic enablers.

Technical Training

Highlights: Reverse Osmosis Systems, Advanced Water Treatment.
Impact: Supported engineers in boosting efficiency and sustainability.

In total, ISTD has delivered 100+ courses across 13 categories, supported by tailored coaching. Each program is a success story; turning skills into performance, and training into transformation.

Timeline of Success

1974 – Foundation

ISTD is established as a global pioneer in professional training.

2012 – Expansion to the Arab Region

Projects launched across Bahrain, Jordan, Saudi Arabia, Kuwait, Lebanon, Oman, Syria, and Qatar.

2014 – Banking Excellence

Customer service curriculum for Riyadh Bank (KSA).
Train the Trainer program for National Bank of Kuwait branch managers.

2016 – HR & Leadership

Gulf Bank (Kuwait) adopts ISTD’s HRBP program.
BEMO Bank (KSA, Lebanon, Syria) partners for branch manager certification.

2018 – Large-Scale National Projects

24 soft skills courses for 10,000+ employees at SWCC (KSA).
Reverse Osmosis Certification launched with Saudi Water Academy.

2020 – Higher Education Partnerships

MoU signed with American University of Beirut.
TOT and soft skills programs at American Kuwait University, Princess Noura University and Arab Open University.

2022 – Entrepreneurship Development

Kuwait National Fund & World Bank entrepreneurship program for youth.

2024 – Continued Growth

Advanced teacher training at Arab Open University (Kuwait & Bahrain).
Sales Profession Curriculum in Jordan.
Financial Literacy Programs in UAE.